For legal aid and immigrant-serving nonprofits
Certified translations for caseloads that can't wait
Legal aid programs, resettlement agencies and clinics translate evidence for USCIS and immigration court on tight deadlines and tighter budgets. Caseworkers upload under the client's case, a translator trained to IBCOT standards certifies each document, and the program director sees every case in one place.
- USCIS and immigration court evidence
- Organized by client case
- Care for survivors' records
- Billed only on delivery
JukeLingo for Business provides certified translations for legal aid organizations, refugee resettlement agencies, DOJ-recognized organizations and law school clinics. Caseworkers upload clients' documents under a case, translators trained to International Board of Certified Official Translators (IBCOT) standards translate and sign each one, and supervisors track the whole caseload in one workspace. Documents are never emailed, and sensitive cases can be limited to translators agreed with the organization.
Translations for USCIS and immigration court
Filings with USCIS need a full English translation that the translator certifies as complete and accurate, under 8 CFR § 103.2(b)(3). In immigration court, 8 CFR § 1003.33 asks for an English translation of any foreign-language document together with the translator's signed certification that they are competent to translate it and that the translation is true and accurate to the best of their abilities.
Each JukeLingo deliverable is the complete English translation plus a certification page signed by the translator who did the work. The judge or officer decides what weight the evidence carries; a faithful, complete translation keeps the focus on the evidence itself.
The evidence immigrant-serving programs send
Asylum and protection cases
Police and medical reports, summonses, party membership cards, threat letters and statements from witnesses abroad.
Survivor-based cases
Protective orders, police reports and supporting letters for VAWA self-petitions and U and T visa applications.
Family reunification
Birth, marriage and death certificates linking family members, including civil registry extracts reissued years later.
Resettlement and integration
Diplomas, vaccination records and school reports that newly arrived families need for work, school and benefits.
Evidence from abroad is often handwritten, faded or photographed on a phone. Anything a translator cannot read is marked as illegible in the translation rather than guessed, and the translator can ask your caseworker a question inside the order before signing.
Care for survivors' records
- Documents never travel by email, so a survivor's records don't end up in shared inboxes or on personal phones.
- Caseworkers see only their own orders; supervisors and program directors see the team's.
- Sensitive work can be limited to translators your organization has agreed with us, so only that group ever sees those documents.
- A retention schedule can delete files automatically once cases close, and every download is logged.
How your program handles client confidentiality, including any victim-confidentiality rules attached to your funding, is your organization's decision. Our trust center sets out exactly how documents are handled so you can check it against those rules.
Run translations like the rest of your program
| Who | Role in the workspace | What it gives them |
|---|---|---|
| Caseworkers and paralegals | Member | Upload under a client's case and follow their own orders |
| Supervising attorneys and accredited representatives | Manager | See every order on the team and approve larger ones |
| Program director | Admin | Team, workspaces, security settings and the audit log |
| Finance or grants staff | Billing admin | Bills, statements and budgets, without access to clients' documents |
- Caseworkers and paralegals
- Role in the workspace
- Member
- What it gives them
- Upload under a client's case and follow their own orders
- Supervising attorneys and accredited representatives
- Role in the workspace
- Manager
- What it gives them
- See every order on the team and approve larger ones
- Program director
- Role in the workspace
- Admin
- What it gives them
- Team, workspaces, security settings and the audit log
- Finance or grants staff
- Role in the workspace
- Billing admin
- What it gives them
- Bills, statements and budgets, without access to clients' documents
A statement per case and a spreadsheet export of every order help when a grant report asks what translation cost for each client or project. A monthly budget shows how close spending is to the limit you set.
When clients upload their own documents
For programs that serve clients remotely, your admins can turn on a hosted upload page with your organization's name and logo. Clients upload straight to it instead of sending photos by text or email, and the order lands in your workspace under your account.
Questions nonprofit programs ask
Are your translations used in immigration court?
Each translation is complete and comes with the translator's signed certification of competence and accuracy, which is what 8 CFR 1003.33 asks for in immigration court. The judge decides how much weight any piece of evidence carries.
Can we keep a survivor's documents to a small set of translators?
Yes. We can limit your organization's documents to translators you have agreed with us, so only that group ever sees them. Ask for it when you request your account or at any time after.
What happens when a document is hard to read?
The translator marks anything they cannot read as illegible instead of guessing, and can ask your caseworker a question inside the order before signing. The delivery clock pauses until your team answers.
Can finance staff see bills without seeing client documents?
Yes. The billing admin role sees bills, statements and budgets but not the translations or the uploaded documents.
Do you offer nonprofit pricing?
Rates are set per organization when the account opens. Tell us about your program and expected volume in your account request.
Is there a contract or minimum?
No subscription and no minimum, and nothing is billed until a certified translation is delivered.
Sources
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Last reviewed 2026-10-27 by the JukeLingo for Business operations team.
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