Accessibility Statement
Last reviewed 2026-06-29
Our commitment
JukeLingo is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards.
Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. JukeLingo is working toward WCAG 2.1 Level AA conformance across the customer-facing surface (homepage, /order, /success, account pages). We have not yet completed a formal audit, so we cannot claim a specific conformance level at this time.
Compatibility
JukeLingo is built with standards-based HTML and WAI-ARIA, so it is designed to work with modern browsers and standards-compliant assistive technologies (screen readers, keyboard-only navigation, OS-level zoom, high-contrast modes). We have not formally tested specific browser / assistive-technology combinations. If you encounter a barrier with your configuration, please tell us — see Feedback below.
Technical specifications
Accessibility of JukeLingo relies on the following technologies to work with your browser and any assistive technologies installed on your computer:
- HTML5
- WAI-ARIA
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts, there are areas where accessibility may be limited. We are aware of the following:
- Translated documents (DOCX and PDF). The translated deliverables you download are generated documents, not web pages. Their accessibility characteristics depend on the document viewer (Word, Acrobat Reader, Preview, etc.) and on how the original source document was structured. If you need a translation delivered in an alternative accessible format, email us before purchase and we will work with you.
- Third-party embeds. We use third-party components for payment (Stripe Checkout), bot protection (Cloudflare Turnstile), and analytics. We do not control the accessibility characteristics of these third-party components, though we choose established commercial vendors that publish their own accessibility statements.
- PDF certification page. Pro-tier delivered PDFs carry an embedded signature image. If you need a translation delivered in an alternative accessible format, email us before purchase and we will work with you.
Assessment approach
JukeLingo assesses the accessibility of the site through:
- Self-evaluation during feature work
- User feedback from customers
We have not commissioned a formal third-party accessibility audit. If you have conducted one and would like to share findings, we welcome them at the address below.
Feedback
We welcome your feedback on the accessibility of JukeLingo. If you hit a barrier — content you can't read with a screen reader, a form you can't complete with keyboard, missing alt text, low color contrast, anything — please email [email protected] with the URL of the page you were on and a description of what went wrong. We aim to respond within one business day.
Formal complaints
If you are not satisfied with our response to an accessibility concern, you may file a formal complaint with the U.S. Department of Justice under the Americans with Disabilities Act (ADA). Information about the ADA complaint process is available at ada.gov/file-a-complaint.
Date
This statement was last reviewed on 2026-06-29.